Yuko Adachi is a Research Vice President at Gartner, where she covers IT services sourcing area, including sourcing life cycle best practices and vendor management. She advises providers on the development of their global sourcing strategies, helping both global and Japanese IT services providers and IT leaders to make important decisions on offshore/nearshore strategies in the Asia Pacific region.
Future of Offshore IT Outsourcing and Vietnam
The environment of offshore IT outsourcing is dramatically changing due to the increasing cost pressures anduncertainty in the global economy and emerging digital technologies such as automation and smart-machine-enabled services. IT services providers and buyers must re-visit their global delivery / sourcing strategies to benefit from the upcoming changes. This keynote session will introduce Gartner’s assessment on Vietnam as an offshore/neashore location, and predict the impacts of emerging trends on thecountry’s IT outsourcing industry.